![]() A full, clean UK driving licence and use of own car.A Social Care Portfolio (of courses attended etc).NVQ, QCF or RQF Level III or equivalent in Health & Social Care.Ability to lead, supervise and motivate staff.A focused approach to policies and procedures.Up to date knowledge and understanding of CQC standards and regulations.Proven track record of people management.Previous Senior Carer or Supervisor experience (in the Social Care Sector only).Record and report on all on-call activity to the Branch Manager. ![]() Responsibility to supervise the Out of Hours service, during the evenings and weekends, on a rota basis with other managers and supervisors.Assisting the Care Coordinator in weekly rotas and cover when required.Advise the Branch and Learning and Development Managers about on-going training requirements of carers.Update Care Coordinator in relation to the rota on outcomes of Risk Assessments / Reviews and Spot Checks.Resolving complaints with the Branch Manager.Reporting to the Branch Manager, you will be the first point of call in escalation in case of safeguarding risk and in instances of absence.Ensuring all Service Users’ and carers’ paperwork is up to date by completing audit checks on files bi-monthly.Liaise closely with colleagues and other care professionals all relevant findings, ensuring they are documented and provided to the Branch Manager for information or action purposes.Undertake field-based training to ensure carers are working within their competency level.Attend service user’s first initial call, to introduce the carer to the service user.Conduct service user assessments, writing and implementing the care plans and risk assessments. ![]()
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